SurePoint Cloud User Help

Welcome to the SurePoint Cloud user help. Check out what's new in this version.

Get started

If you're new here, take a little time to review the following topics, which can help you learn the SurePoint Cloud basics.

Users

  • Navigate the user interface—Familiarize yourself with common user interface elements to help you quickly find items.

  • SureTime—Learn how to enter time worked on matters and release that time to Billing.

  • SureClear—Learn how to perform conflict of interest searches for new attorneys, clients, matters, or parties for existing clients and matters.

  • Account options—View your profile, customize application preferences, create autotext shortcuts, and assign delegates to perform tasks on your behalf.

System Administrators

  • Manage access—Learn how to configure feature access roles and assign them to users so they can work in the SurePoint Cloud.

  • Reset user passwords—If users get locked out, send them a temporary password to help them regain access.

  • Configure system settings—Learn how to configure SurePoint Cloud options to fit your firm's practice guidelines.

  • Configure SureClear settings—Learn how to configure options and the search engine for your firm's conflict management process.

Tip: If you're looking for something specific, use the Search box at the top of the screen to quickly see what related info is available in the help.

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